Privacy Policy

Effective Date: 3 August 2026

1. Introduction

Hart Performance Limited, trading as Jaimee Hart ("we", "us" or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit www.jaimeehart.com (the Website), purchase our Products and Services, subscribe to our email communications or otherwise interact with us.

We are committed to handling your personal information responsibly and in accordance with the Privacy Act 2020 (New Zealand) and other applicable privacy laws.

By using our Website or providing your personal information, you acknowledge that your information will be handled in accordance with this Privacy Policy.

2. Who We Are

This Website is owned and operated by:

Hart Performance Limited

Trading as Jaimee Hart

New Zealand

Website:

www.jaimeehart.com

Email:

jaimee@jaimeehart.com

References throughout this Privacy Policy to "Jaimee Hart", "we", "our" or "us" mean Hart Performance Limited.

3. Information We Collect

Depending on how you interact with us, we may collect personal information including:

your name;
your email address;
your billing information;
your purchase history;
your communication preferences;
information you voluntarily provide when contacting us or participating in consultations, webinars, workshops, memberships or other Products and Services;
information relating to your use of our Website;
your IP address;
browser type;
device information;
cookies and similar tracking technologies; and
any other information you choose to provide.

We do not collect or store your full payment card details. Payment information is processed securely by our third-party payment providers.

We may also receive information from our third-party service providers, such as confirmation of purchases, subscription status and transaction information necessary to provide our Products and Services.

You are not required to provide personal information. However, if you choose not to, some Products and Services may not be available to you.

4. How We Collect Information

We may collect personal information:

when you purchase a Product or Service;
when you subscribe to our email newsletter;
when you download free resources;
when you contact us by email or through the Website;
when you participate in consultations, webinars, workshops, memberships or other Products and Services;
automatically through cookies, analytics tools and similar technologies; and
through trusted third-party providers that help us deliver our Products and Services.

Some information is collected directly from you, while other information is collected automatically when you use the Website.

5. How We Use Your Information

We may use your personal information to:

provide and deliver our Products and Services;
process purchases and payments;
communicate with you about your purchases or enquiries;
provide customer support;
deliver educational content you have requested;
send newsletters and marketing communications where you have chosen to receive them;
improve our Website, Products and Services;
understand how visitors use our Website;
maintain the security of our Website;
comply with legal obligations; and
protect our legal rights where necessary.

We will only use your personal information for purposes that are reasonably connected with the reason it was collected or as otherwise permitted or required by law.

6. Third-Party Service Providers

We use trusted third-party service providers to help us operate our Website and deliver our Products and Services.

These providers may collect, process, store or otherwise handle personal information on our behalf or as independent service providers in accordance with their own privacy policies.

Our service providers may include:

Payhip for digital product delivery and order management;
Stripe and PayPal for payment processing (depending on your selected payment method);
Kit for email marketing and customer communications;
Google Analytics for website analytics and performance reporting;
Meta (including the Meta Pixel) for advertising, analytics and measuring the effectiveness of our marketing campaigns; and
other reputable providers we may use from time to time to support our business operations.

We do not sell your personal information to third parties.

Where reasonably necessary to operate our business, we may share personal information with these service providers, who are authorised to use it only for the purposes of providing services to us.

7. Cookies and Analytics

Our Website uses cookies and similar technologies to improve your browsing experience, understand how visitors use the Website and help us improve our Products and Services.

Cookies may collect information such as:

your IP address;
browser type;
device information;
pages visited;
time spent on the Website;
referring websites; and
general usage information.

We may also use analytics and advertising technologies, including Google Analytics and the Meta Pixel, to understand how visitors interact with our Website and to measure the effectiveness of our advertising campaigns.

You can control or disable cookies through your browser settings. However, doing so may affect the functionality of some parts of the Website. By continuing to use our Website, you consent to our use of cookies as described in this Privacy Policy, unless you disable them through your browser settings.

8. Marketing Communications

If you subscribe to our email newsletter, download a free resource or otherwise choose to receive marketing communications, we may send you educational content, product updates, newsletters, promotions and other information relating to our Products and Services.

Our marketing emails are managed through Kit.

You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending service-related communications relating to purchases you have made or enquiries you have submitted.

9. International Data Transfers

Because we use reputable third-party service providers that operate internationally, your personal information may be transferred to or stored in countries outside New Zealand.

Where this occurs, we take reasonable steps to ensure your personal information receives an appropriate level of protection consistent with applicable privacy laws.

10. How We Protect Your Information

We take reasonable technical, administrative and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing electronic information is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials associated with your account or access to our Products and Services.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

provide our Products and Services;
maintain business records;
comply with legal obligations;
resolve disputes; or
enforce our legal rights.

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where practicable.

12. Your Rights

Subject to applicable privacy laws, you may have the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete personal information;
withdraw your consent to receive marketing communications;
request deletion of personal information where permitted by law; and
make a privacy-related complaint.

To exercise any of these rights, please contact us using the details below.

We will respond to privacy requests within a reasonable timeframe and in accordance with applicable law.

13. Children's Privacy

Our Website and Products and Services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that personal information has been collected from a child without appropriate authority, we will take reasonable steps to delete that information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our Website together with the effective date.

Your continued use of the Website following any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us